Shipping information

Standard shipping

We offer free standard shipping within Canada when you spend $50 or more and a flat fee of $9.75 for orders less than $50.

If you need to ship to the US, please use the US website.

Shipping outside of Canada and the US

We do not currently ship internationally.

Delivery times

Please allow at least 2 business days for your order to be processed.

Note: We do not process orders on Canadian statutory holidays or Quebec provincial holidays, so that our employees can spend time with their families.

Canada delivery times

Delivery destination Delivery time (Estimated)*
Ontario 2 business day
Quebec 2 business day
Nova Scotia 3 business days
New Brunswick 3 business days
Prince Edward Island 3 business days
Newfoundland 6 business days
Saskatchewan 4 business days
Manitoba 4 business days
Alberta 4 business days
Yukon 6 business days
North West Territories 6 business days
British Columbia 5 business days

How do i change or cancel my order?

Once your order is placed, it cannot be modified or cancelled.

What do i do if the order i received is wrong/damaged?

If there is a problem with your order, please fill out our customer service form. You can also reach our Customer Service team by phone at 1-855-702-3006 from 9AM-5PM EST. Please note that it may take us longer than usual to reply during especially busy periods.