questions about tea


  • Are there teas I should avoid while pregnant or breastfeeding?
    For personal health questions, your best bet is always to speak to your healthcare provider. All of our teas have detailed ingredient lists, so you have the all the info you need to ask your doctor whether specific blends or ingredients are right for you. Click here for Health Canada’s full list of ingredients to avoid or to moderate when pregnant or breastfeeding (found on page 34).

  • Where can I find a complete list of ingredients and more info about allergies?
    Each tea’s product page contains a full list of ingredients. We always make sure to call out any priority allergen (like peanuts, dairy, or gluten).

    However, keep in mind that our teas don’t come from certified nut- or dairy-free facilities. So if you have a severe allergy, we recommend you talk to your physician before drinking our teas.

  • Are your teas gluten-free?
    Yes indeed, but please be aware that our teas do not come from certified gluten-free facilities.

  • Do your teas contain any sugar or calories?
    Most of our teas contain virtually no sugar, carbohydrates or calories.

    Nutritional Fact Tables are available for all of our teas. Just look for the link under the ingredients on each tea’s product page.

  • How much caffeine is there in a cup of tea?
    It’s hard to say for sure! There are a ton of factors that can change the amount of caffeine in your cup, such as water temperature and steeping time. Although it’s virtually impossible to measure the exact amount of caffeine in every cup, we have tested all of our teas to come up with a general rating system.

    Here are our caffeine categories – you can find the caffeine rating for each tea on its web page.

    Caffeine-free – contain less than 1 mg of caffeine per cup

    Low caffeine – contain 1-35 mg of caffeine per cup

    Medium caffeine – contain 35-90 mg of caffeine per cup. In the world of tea, our medium selection still means that you won't be getting the high caffeine content of a cup of coffee.

    Stimulants – because of their unique combination of stimulants (including caffeine) and their various effects, our stimulant blends (yerba maté, guayusa, guarana) hold their own category. Think of these as being about the same as our “medium” blends or even higher.

  • Do you carry organic teas?
    Heck yes we do! In fact, we have the most impressive collection of organic teas in North America. Our organics are all certified by Ecocert.

  • Why do your teas contain flavouring?
    While we offer a ton of amazing unflavoured teas, sometimes we fall for a blend that does contain flavouring. We always choose teas that we think our customers will love, so we’re careful to make sure we have lots of great options for every taste.

    The fact is, flavouring is the reason some of our favourite blends taste so great. We couldn’t create the juicy melon flavour in Luscious Watermelon from dried melon alone. Keep in mind that no matter how big the taste may be, the actual amount of flavouring in a brewed cup of tea is next to nothing – about 0.001%.

    But if flavouring isn’t your thing, you’ve still got options. We carry over 50 unflavoured blends…and counting!

  • What’s the difference between natural and artificial flavouring?
    Different kinds of flavouring have more in common than you might think. In a lot of cases, natural and artificial flavourings have the exact same chemical composition – they’re just made in different ways. Artificial flavouring is every bit as safe to drink as natural flavouring.

    Natural flavouring comes from all natural sources, such as essential oils, essences or extracts. And when it complies with certain regulatory standards, we get to use the word organic.

    When a flavour doesn’t come entirely from natural sources, it’s considered artificial. Some artificial flavourings are almost 100% natural – others are entirely man made. But if any component of a flavour is created artificially, it has to be labeled as artificial. Why use artificial flavouring? We always use the most delicious, best quality ingredients we can find, and sometimes an all-natural option simply isn’t available.

  • Which of your teas are Kosher?
    Over 70 of our teas are kosher teas certified by Montreal Kosher (MK), so you’ve got a lot of choice. Click here to view our complete collection of Kosher teas.

  • How long does your tea stay fresh?
    The answer is…it depends on the tea! Because some of our blends have big chunks of fruit, chocolate and other great stuff, they don’t always stay fresh as long as our traditional straight teas. To keep your teas fresh, always store them in a cool, dry, dark place and keep them well sealed. To make sure you’re always getting the best cup of tea possible, we recommend you follow these guidelines:

    • Teas and infusions with fruits and nuts: consume within 6 months from date of purchase

    • Straight teas: consume within 12 months from date of purchase