We offer a $5 flat rate shipping fee within Canada and the United States on all orders. You must order from your respective country’s website (Canada or US) to be eligible for the $5 shipping fee. Does not apply on orders placed before January 8th, 2021.
We currently ship with USPS within the United States.
If you need to ship to Canada, please use the Canadian website.
Shipping outside of Canada and the US
We do not currently ship internationally.
Please allow at least 2 business days for your order to be processed.
During high volume periods, please expect a delay of 3 to 8 days for your order to be processed.
Please note that we do not process orders on American statutory holidays, so that our employees can spend time with their families.
Standard United States delivery times
Please note that during high volume periods, our shipping carriers may experience delays. The below information is based on normal order volumes.
|Delivery destination||Delivery time (Estimated)*|
|All states except for the ones listed below||2 business days|
|Alaska and Hawaii||Please contact us for details.|
|* Please add an additional 6-7 days for delivery to rural areas.|
How do I change or cancel my order?
Our system is designed to fulfill orders quickly to make sure you receive them as soon as possible. This means that once an order is placed, we cannot cancel it, modify any of the items purchased, or change the shipping or billing address.
What do I do if the order I received is wrong/damaged?
If there is a problem with your order, please reach out to our Customer Experience team by filling out our Contact Us form, by calling 1-855-702-3006, or by chatting with us from 9am to 9pm EST, Monday to Friday, and from 9am to 5pm EST on Saturday and Sunday.
Please note that it may take us longer than usual to reply during especially busy periods.