Questions about tea
For more detailed information check the Nutritional Fact Tables that are available for all of our teas. Just look for the link under the ingredients on each tea’s product page.
Here are our caffeine categories (you can find the caffeine rating for each tea on its web page):
|Caffeine-free||contains 0 mg of caffeine per cup|
|Low caffeine||contains 1-19 mg of caffeine per cup|
|Medium caffeine||contains 20-39 mg of caffeine per cup. In the world of tea, our medium selection still means that you won't be getting the high caffeine content of a cup of coffee.|
|High caffeine*||contains 40+ mg of caffeine per cup.|
*Coffee contains about 142 mg of caffeine per cup.
But if flavouring isn’t your thing, you’ve still got options. We carry over 40 unflavoured blends… and counting!
Natural flavouring comes from all natural sources, such as essential oils, essences or extracts. And when it complies with certain regulatory standards, we get to use the word organic.
When a flavour doesn’t come entirely from natural sources, it’s considered artificial. Some artificial flavourings are almost 100% natural — others are entirely man-made. But if any component of a flavour is created artificially, it has to be labeled as artificial. Why use artificial flavouring? We always use the most delicious, best quality ingredients we can find, and sometimes an all-natural option simply isn’t available.
To make sure you’re always getting the best cup of tea possible, we recommend you follow these guidelines:
- Teas and infusions with fruits and nuts: consume within 6 months from date of purchase
- Straight teas: consume within 12 months from date of purchase.
We wanted to address a few questions, should you have the same experience with your calendar!
- Is the matcha safe to consume?
Absolutely! It’s not uncommon to see dark spots in matcha drink mixes. Third-party lab results indicate the spots are crystallized sugar and confirm there’s no other contaminant such as mould—your matcha is safe to consume.
- Does this affect the taste?
Nope! This occurrence is strictly a visual anomaly, and your matcha will be delicious as ever.
- Does this appear in every matcha flavour and in every 24 Days of Matcha?
This occurrence varies and may not necessarily appear in every batch of matcha.
- Is there mould in my tea?
No. We take the quality of our products seriously and regularly test our teas to ensure they meet Canadian & US food safety requirements. Plus, in the event of a customer concern, we send our tea to a third party for additional testing. In this case, lab results confirm no mould is present, and the matcha is safe for consumption.
- I drink your matcha drink mixes often and have never noticed this before—why?
Simply put, it’s not as obvious! In 24 Days of Matcha, matcha is packaged in clear baggies which makes the occurrence more noticeable.
- Can I get a refund / will you replace my tea?
As this is a natural and common occurrence, we aren’t able to refund your 24 Days of Matcha purchase; however, if you would prefer a replacement of that specific flavour, please get in touch.
- But what ARE the dark spots in my matcha?
Third-party lab results confirm that no mould is present. Further testing indicates the spots are crystallized sugar, which is not uncommon in matcha drink mix.
- 95°C - 90°C: Once your kettle has boiled, let sit for about 1-3 min with the lid open
- 80°C - 85°C: Once your kettle has boiled, let sit for about 7-8 min with the lid open
- 75°C: Once your kettle has boiled, let sit for about 10 min with the lid open
Learn how to make them at home here: http://blog.davidstea.com/en/how-to-make-a-tea-latte/.
Learn how to make a matcha at home here: http://blog.davidstea.com/en/make-matcha-like-the-pros/.
Since the rest of our teas were not developed for cold brewing, it is not recommended that you steep them in cold water.
Proposition 65 is a law in place in the state of California. It requires businesses to include a warning label on any products that may contain a measurable amount of any of the 900 chemicals listed by the state of California, many of which already naturally occur in the environment.
It’s important to note that most of these quantifiable levels are often well below the FDA’s and CFIA’s current tolerable intake levels. Most agricultural products sold in California — like everyday fruits and veggies — bear this warning, since trace levels of lead are often found in the environment. That’s why you’ll see it on popular products like avocados, dried berries and even brussels sprouts commonly have this warning.
Are DavidsTea products safe?
Our assortment of teas is safe for consumption. Just like vegetables, teas are grown outside in fields, so there is a possibility that they can come in contact with pesticides and heavy metals. That said, our teas undergo thorough testing and are safe for consumption as per industry and federal standards. We’re committed to providing nothing but the very best for our customers, which is why we also go above and beyond, offering one of the largest organic tea selections in North America.
At DavidsTea, we care about the health and safety of our customers. We want to make sure you know exactly what goes into your mug. That’s why the products we sell have passed through regulatory safety standards, as well as our own internal high quality standards — so you can trust that when you buy a tea from DavidsTea, it’s safe to consume.
Why do I see it in my DavidsTea order?
Proposition 65 warnings must be displayed on any and all orders shipped to California, regardless of what items are on the order — whether it’s a tea, accessory or tea gift set. This is the same warning that’s found on hotels, stores, gas stations, airports, golf courses, public parks and other public buildings in the state of California.
Why is it that only DavidsTea matchas have the warning on your website?
Our matcha green tea supplier informed us that there are trace amounts of lead in our traditional and flavoured matchas. In an effort to maintain transparency and our commitment to quality, our matcha products will now bear a lead warning. Please note that these amounts are well below the federal limits for food products, meaning they’re safe for consumption.
Why would there be lead in matcha green tea?
Since teas are grown outside in fields, there’s a possibility they come in contact with lead found in soil. How did it get there in the first place? Its presence in agricultural products can be attributed to industrialization, which has increased with the use of burning coal, oil and other fossil fuels. This results in an increase of lead in the environment, which is then absorbed by plants and agricultural products.
For more information about Proposition 65, please visit: P65Warnings.ca.gov/food