frequently asked questions

tea leaf

Health FAQ

What tea is, where it comes from, and how to make it. And why your favourite was discontinued.

shopping bag

Shopping FAQ

How to buy your favourite teas and accessories…and how soon they’ll arrive.

tea paper cup

Company FAQ

Get to know us. For the record: our favourite colour is teal and our sign is Leo.

frequent steeper logo

Frequent Steeper FAQ

Everything you need to know about our customer loyalty program : Frequent Steeper