There are a few reasons why certain teas become unavailable. If one of your favorites was discontinued, it could be because it is on back order, because it was a seasonal tea (like Luscious Watermelon, Chocolate Chili Chai, Santa’s Secret and Pumpkin Chai) or just because it wasn’t a big hit.

If a tea has been discontinued, our staff can suggest similarly delicious teas that are part of our current collection, or you can wait until the season returns when your favorite seasonal tea might reappear!
We love that you love our teas! We never want to discontinue personal favourites, we always enjoy hearing feedback, and we’ll do our best to accommodate your needs. If the demand is high enough we’ll go to great lengths to find a discontinued tea and put it back in our stores.

Our shipping times are listed on our shipping page.

Shipping to the United States: When shipping to the USA, packages are handed off to the United States Postal Service (from Canada Post) or to UPS (from Purolator) at the border. Tracking numbers will remain applicable and will stay active after the handoff.

Signature required: Purolator and Canada Post require a signature from the recipient in order for the package to be delivered. Please make sure someone is available to sign for your package during business hours the day of your delivery.

Thanks for the compliment! Unfortunately, we don’t provide franchising opportunities at this time.

With all the fun sprinkles, candies and caramel bits that find their way into some of our teas, some sceptics wonder whether these blends are still a healthy beverage choice. The truth is that we routinely test the blends that contain sugary ingredients for their sugar and caloric content. So far, the caloric content in the liquor of these teas is below the limit that must be declared on food labels. They are not all at zero, but none are more than 5 calories per cup of tea.

And what about public enemy number one – sugar? Not to worry, our teas have all tested below 1 g of sugar per cup of tea (according to our steeping instructions).

The fact is, we don’t know for sure. There are a ton of interesting factors that can change the amount of caffeine in your cup: water temperature, steeping time, even the region of growth! Although it’s virtually impossible to measure the exact amount of caffeine in every cup, we have tested all of our teas to come up with a rating system. As a general rule, our straight teas have a medium amount of caffeine. Our blended teas can vary from low to medium depending on the blend, and how much tea is actually in there.

We sometimes get questions about whether we carry decaffeinated teas. “Decaffeinated” refers to various processes that remove caffeine from tea leaves. Right now, DAVIDsTEA doesn’t offer any decaffeinated teas. However, we have a huge selection of teas that are naturally caffeine-free.

Here are our caffeine categories – you can find the caffeine rating for each tea on its web page.

Caffeine-free <1 mg/cup
Almost all of our herbals and rooibos teas naturally do not contain caffeine.

Low caffeine 1-35 mg/cup
These white, green, oolong or black blends fall somewhere under 35 mg of caffeine per cup. Tea leaves are not the predominant ingredient in these blends.

Medium caffeine 35-80 mg/cup
These teas contain between 35 and 80 mg of caffeine per cup. In the world of tea, our medium selection still means that you won't be getting the high caffeine content of a cup of coffee.

Stimulants
Because of their unique combination of stimulants (including caffeine) and their various effects, our stimulant blends (yerba maté, guayusa, guarana) hold their own category. These stimulants are difficult to test, so it’s hard to determine the exact stimulant level. That said, these teas all definitely have a kick – let’s just say we wouldn’t recommend them before bed.

You can find them all in store on our tea wall or for sale online.